​​By submitting an application you are confirming that, if your application is successful, you agree to our full Directory Listed Business and Member Terms below.

Where the below states 'Cornwall Shop Small' or 'we' it includes Cornwall Shop Small, our market partners and our contractors.

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1. GENERAL

1. All traders must apply using the relevant application form, linked above.

2. Submitting an application and meeting our criteria does not guarantee you membership or listing. We offer memberships and listings according to how closely applications meet our criteria and we look to create a balance of products and categories.

3. Directory only applications are open from time to time. Please note that when applications are open not all categories may be open.

4. We will endeavour to respond to successful Directory applications within 28 days.

5. We will not respond to unsuccessful applications and no feedback can be given.

6. Applications to join the Directory alongside applying to trade at an event will open and close in line with the event application timelines detailed on the relevant 'Trade at...' page.

7. We reserve the right to invite any business / individual of our choosing to join the Directory. While the Directory is curated with category balance and product competition in mind we do not accept any liability for any product or brand similarities.

8. While we don't have legal or IP expertise or the capacity to regulate this we will take complaints of plagiarism seriously. Legal rulings on plagiarism will be upheld (in our Market curation) where the information is shared with us. Aside from that our decision will be informed by a judgement of the provided evidence from the relevant parties. 

9. Applicants and successful traders are responsible for checking their email and junk folder for all communications. We do not accept liability for any missed email communications, it is your responsibility to check your junk folder and to inform us if you believe you are missing any communications.

10. Cornwall Shop Small may use any supplied videos or photographs or any of your photographs or videos that are in the public domain or any videos or photographs taken at their events for the purpose of promoting our events, the directory or other work. 

11. If you act inappropriately or disrespectfully towards any of the Cornwall Shop Small team, our partners, contractors, other businesses, buyers or members of the public we reserve the right to revoke your listing and membership immediately, without refund.

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2. PRODUCTS, REGULATIONS & LIABILITIES:

1. Cornwall Shop Small is not involved in the transaction between you and the buyer at any of our in real life events, pop ups or through the Online Directory. Any purchase, return or exchange of a product is made directly with the buyer. 

2. Any food, goods or services offered for sale to the public from your listing links must:

   1. Be legal. e.g. you may not sell pirated copyrighted materials, age controlled items, potential weapons, or other items which Cornwall Shop Small deem inappropriate, e.g. material that may incite racial or sexual hatred. We reserve the right to revoke your listing and membership immediately, without refund, if we believe your products do not adhere to these requirements. 

   2. Comply with all city & county council requirements and national legislation regarding trading standards, health & safety and the labelling of any products where relevant. You can find some basic gov guidance on labelling for certain products HERE. It is the traders responsibility to label their products correctly where required.​

   3. Have product liability insurance where it's deemed necessary, please seek expert advice for your business and product range. By agreeing to the trader terms when you apply you are confirming that you have the relevant insurances.

3. You are liable for any damage, injury or other incident caused by your stock or sales of your stock.

4. Traders agree to indemnify Cornwall Shop Small and its’ affiliates and their partners, officers, directors, employees, representatives, agents, contractors and volunteers, from and against any and all damages, claims, losses, demands, costs, expenses (including professional fees and costs) suffered or incurred directly or indirectly.

5. Directory members must ensure that any links to external websites that they provide are accurate, relevant, safe and secure.

6. Cornwall Shop Small are not responsible for any loss of service due to external factors.

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​3. PAYMENTS & CANCELLATIONS

1. Where an application is successful you will be sent a payment link to pay the relevant fees (by card). When this is paid your listing will be created from the information in your application and will go live, usually within 14 days. At this stage you will be emailed:

   1. A link to view your live listing, you can request any amends at this stage

   2. Promo assets to help you shout about the Directory and your inclusion

   3. Details of how to access any current bookable member events

   4. Details of how to access any current member special added value or discounted small business services and support

2. Payment is due within 14 days of the payment link. Where payment is not made within this timeframe we reserve the right to revoke your Directory listing and membership offer.

3. Confirmed / paid for Directory listings cannot be cancelled. If a listing is no longer relevant (the business is not trading or has changed) it will be archived but no refund will be due.

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​​​​​-ENDS-​​​